Technical & B2B Track 15:10 – 15:40
Experience driven B2B and hybrids: Meeting the customer expectations
Many companies are yet to digitalize or develop their sales and business processes. The complexity and lack of know how means the decision of the transition is being pushed to the future. But the modern E-com platform can ease the transition and help the change of becoming more effective in sales and order management and creating a better customer journey. This session gives an introduction to how companies can and should think and act in their decisions.