Merchant Track

Joseph Russell

Head of Design at JH

Merchant Track 11:00 – 11:30

Engage and Retain Customers with Progressive Web Apps

Progressive Web Apps (PWA) represent the next big step for commerce. By blending the flexibility of the open web with the functionality of native apps, they have the power to transform customer experiences and solve tricky business problems. The technology is ready to use today, and retailers have an opportunity to take a leap forward in their vertical. This talk will lay out the multifaceted benefits, explore real-world examples, and share our thoughts on implementation.

Joseph is Head of Design at JH, a leading e-commerce agency that specialises in Magento. For more than a decade, Joseph has produced web and mobile projects for renowned brands and fresh start-ups. At JH, he is focussed on creating exemplary customer experiences for online retailers, overseeing a design team that combines expertise in research, UX, UI, and CRO.
Joseph is Head of Design at JH, a leading e-commerce agency that specialises in Magento. For more than a decade, Joseph has produced web and mobile projects for renowned brands and fresh start-ups. At JH, he is focussed on creating exemplary customer experiences for online retailers, overseeing a design team that combines expertise in research, UX, UI, and CRO.